Shipping policy
Shipping Policy
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
During peak seasons or promotional periods, processing times may be slightly extended.
2. Shipping Time
Estimated delivery times:
- United States: 7–12 business days
- Europe: 7–15 business days
- Rest of the World: 10–20 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer:
- Free shipping on selected items
- Free shipping on orders over a specified amount
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow 2–5 business days for tracking information to become available.
5. Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees.
These charges are determined by your local customs authority and are the responsibility of the customer.
6. Shipping Delays
We are not responsible for delays caused by factors beyond our control, including but not limited to:
- Customs inspections
- Weather disruptions
- Carrier issues
7. Incorrect Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
8. Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please contact us at:
[Your Email Address]
We will assist you in working with the shipping carrier to locate your package.
9. Contact Us
If you have any questions about your order or shipping, please contact us at:
Email：info@bunnipix.com
